As a human-centered design practice we are conscious of the interplay between people and technology. Design research requires our very human ability to empathize as we seek to understand people in cultural context. We primarily use AI as a supporter in our roles and offer two examples in this article.

Coaches help us uncover the tools we need to achieve our goals. As we get older, we have fewer opportunities to access built-in coaches. When we need an outside perspective and advice we have to put in the effort to find that person.